Our statement
At Arumi Indonesia, your trust is as important as the comfort our scents bring to your space. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase with us.
By using our website, you agree to the practices described in this policy.
1. Information we collect
When you interact with Arumi Indonesia, we may collect the following information:
- Personal details such as name, email address, phone number, and shipping address
- Order and transaction information
- Payment-related details (processed securely through trusted payment providers)
- Technical data such as IP address, browser type, and device information
This information helps us provide a smooth and personalized shopping experience.
2. How we use your information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding purchases, updates, or support inquiries
- Improve our products, services, and website experience
- Send promotional emails or updates (only if you choose to receive them)
- Maintain website security and prevent fraud
Your data is used responsibly and only for purposes related to Arumi Indonesia.
3. Payment & Security
All payment transactions are handled securely through trusted third-party payment gateways. Arumi Indonesia does not store your full payment details.
We apply appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.
4. Sharing Your Information
We do not sell or rent your personal data.
Your information may only be shared with trusted third parties when necessary, such as:
- Shipping partners for order delivery
- Payment service providers for transaction processing
- Service providers who help us operate our website
All partners are required to keep your information confidential.
5. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, such as:
- Remembering your preferences
- Understanding how visitors use our site
- Improving website performance
You can choose to disable cookies through your browser settings at any time.
6. Your Choices & Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal or operational requirements)
- Opt out of marketing communications at any time
To make a request, please contact us using the details below.
7. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, or improve our services.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:
Arumi Indonesia
Email: support@arumi.id
Website: arumi.id